Refund & Cancellation Policy

Last Updated: August 29, 2026

Thank you for purchasing a product or service from Ommni Prime.

This Refund & Cancellation Policy explains the terms applicable to refunds, cancellations, payments, and access to products and services offered through ommniprime.com or through other authorized Ommni Prime sales channels.

By purchasing a masterclass, digital product, mentorship program, consulting service, done-for-you service, or any other offering from Ommni Prime, you acknowledge and agree to this Refund & Cancellation Policy.

1. General Refund Policy

The refund eligibility for a purchase may depend on the type of product or service purchased, the nature of the service, whether access or delivery has already been provided, and any specific terms communicated at the time of purchase.

Please review the relevant product, checkout, proposal, invoice, or service terms before completing your purchase.

Where a separate written agreement applies to a particular service, the refund and cancellation terms contained in that agreement may take precedence over this general policy.

2. ₹47 Masterclass and Digital Products

The ₹47 Masterclass may include access to live sessions, recorded content, digital materials, educational resources, or other related content, depending on the offer communicated at the time of purchase.

Once access to a digital product, masterclass, live event, recording, educational material, or other digital content has been provided, the product or service may not be eligible for cancellation or refund, except where otherwise required under applicable law.

However, if you experience a genuine technical issue that prevents you from receiving or accessing a purchased product, you may contact our support team for assistance.

We will make reasonable efforts to review and resolve legitimate access or delivery-related issues.

A request for a refund based solely on a change of mind, inability to attend a scheduled session, failure to participate, or failure to use the purchased content may not automatically qualify for a refund.

3. Live Masterclass Schedule Changes

Ommni Prime may, where reasonably necessary, make changes to the date, time, format, platform, speaker, trainer, or structure of a live masterclass.

If a live session is rescheduled, we may provide access to the rescheduled session or another reasonable alternative.

Such changes will not automatically create a right to a refund unless otherwise required by applicable law.

4. ₹55,000 Live Mentorship Program

The terms applicable to a live mentorship program may vary depending on the specific program, cohort, duration, inclusions, payment structure, and delivery format.

Before enrollment, participants may receive information regarding the scope and structure of the mentorship program.

Unless otherwise expressly stated in writing or required by applicable law, payments made toward a mentorship program may be non-refundable once:

• Enrollment has been confirmed;
• A seat or participant capacity has been reserved;
• Program access has been provided;
• Onboarding has begun; or
• The program or relevant services have commenced.

This is because mentorship programs may involve limited participant capacity, mentor availability, preparation, onboarding, live sessions, proprietary resources, and other commitments made specifically for enrolled participants.

A participant’s inability to attend sessions, change in personal circumstances, lack of participation, or decision not to continue with the program will not automatically create an entitlement to a refund.

5. Cancellation Before a Mentorship Program Begins

If a participant wishes to cancel enrollment before a mentorship program begins, they must submit a written request to:

care@ommniprime.com

Any request will be reviewed based on:

• The timing of the cancellation request;
• Whether onboarding or program preparation has begun;
• Whether program access or materials have already been provided;
• Whether a seat has been reserved exclusively for the participant; and
• Any specific refund or cancellation terms communicated at the time of enrollment.

Any approved refund, if applicable, may be subject to reasonable deductions for services already provided, payment processing costs, administrative costs, or other non-recoverable expenses, where permitted by applicable law.

6. ₹1.5 Lakh Done-For-You and Implementation Services

Done-for-you, implementation, consulting, or customized business services may involve significant planning, strategy, team allocation, technology, design, development, advertising, implementation, or other work specifically undertaken for a client.

The exact scope of work, deliverables, timelines, payment schedule, cancellation terms, and responsibilities may be defined through a proposal, service agreement, invoice, onboarding document, or other written communication.

Unless otherwise agreed in writing, payments made for work that has already been completed, resources that have already been allocated, or services that have already been delivered are non-refundable.

If a client chooses to cancel a project after work has commenced, Ommni Prime may retain amounts reasonably corresponding to:

• Work already completed;
• Time and resources already allocated;
• Third-party expenses or commitments;
• Planning, strategy, research, design, or implementation already undertaken; and
• Other non-recoverable costs associated with the project.

Any remaining balance or refund, if applicable, will be determined in accordance with the applicable service agreement and the stage of work completed.

7. No Guarantee of Business or Financial Results

Ommni Prime provides educational, mentorship, consulting, and implementation services based on the specific offering purchased.

We do not guarantee any particular:

• Revenue or income;
• Profitability;
• Number of customers or clients;
• Advertising performance;
• Business growth;
• Return on investment; or
• Commercial outcome.

A refund request based solely on dissatisfaction with a particular business, financial, advertising, or commercial outcome will not automatically qualify for a refund.

Individual results may vary based on numerous factors, including implementation, market conditions, experience, effort, decision-making, available resources, and other circumstances beyond the control of Ommni Prime.

8. Duplicate or Unauthorized Payments

If you believe that you have been charged twice for the same transaction or that an unauthorized payment has been made using your payment information, please contact us as soon as possible at:

care@ommniprime.com

Please provide relevant transaction details so that we can review the matter.

Where a verified duplicate payment has occurred, we will take reasonable steps to investigate and process an appropriate resolution.

9. Payment Disputes and Chargebacks

Before initiating a payment dispute or chargeback with your bank or payment provider, we encourage you to contact our support team at care@ommniprime.com so that we can review the issue and attempt to resolve it.

Initiating a chargeback does not automatically cancel any outstanding contractual or payment obligations where such obligations continue to exist under an applicable agreement.

Ommni Prime reserves the right to provide relevant transaction records, communications, access records, agreements, delivery information, or other applicable evidence to payment providers or financial institutions in connection with a payment dispute.

10. Refund Processing

Where a refund has been approved, the refund will generally be processed using the original payment method where reasonably possible.

The time required for a refund to reflect in your account may depend on your bank, card issuer, payment provider, or other financial institution.

Payment processing charges, transaction charges, or other non-recoverable costs may be deducted from an approved refund where permitted by applicable law and where applicable to the transaction.

11. How to Request Support Regarding a Refund or Cancellation

To submit a request relating to a refund, cancellation, duplicate payment, or payment-related issue, please contact us at:

Email: care@ommniprime.com

Please include, where applicable:

• Your full name;
• The email address used during purchase;
• The product or service purchased;
• The date of purchase;
• Relevant payment or transaction details; and
• A clear description of your request or issue.

Submitting a request does not automatically guarantee that a refund will be approved.

Each request will be reviewed in accordance with the applicable terms, the nature of the product or service, and applicable law.

12. Changes to This Policy

Ommni Prime may update or modify this Refund & Cancellation Policy from time to time.

Any updated version will be posted on this page with a revised “Last Updated” date.

The policy applicable to a particular purchase will generally be the version in effect at the time of that purchase, subject to applicable law and any separate written agreement.

13. Contact Us

If you have any questions regarding this Refund & Cancellation Policy, please contact us:

Business Name: Ommni Prime
Website: ommniprime.com
Email: care@ommniprime.com
Phone: 8716084819
Jurisdiction: Delhi, India