Digital Delivery & Service Delivery Policy

Last Updated: August 29, 2026

This Digital Delivery & Service Delivery Policy explains how products, masterclasses, mentorship programs, digital materials, and other services offered by Ommni Prime are delivered to customers.

This policy applies to purchases made through ommniprime.com and other authorized Ommni Prime sales channels.

By purchasing a product or service from Ommni Prime, you agree to the delivery terms described below.

1. Nature of Our Products and Services

Ommni Prime primarily provides digital, educational, mentorship, consulting, and service-based offerings.

Depending on the product or service purchased, delivery may include:

  • Registration for a live masterclass
  • Access to online educational content
  • Access to digital learning materials
  • Session links or joining instructions
  • Access to recordings, where included
  • Access to mentorship programs
  • Access to private communities or communication groups
  • Consulting or advisory sessions
  • Done-for-you or implementation services
  • Other digital or service-based deliverables

Unless specifically mentioned otherwise, Ommni Prime does not ship physical products.

2. ₹47 Masterclass Access

After successfully completing payment for the ₹47 Masterclass, customers may receive confirmation and further access instructions through one or more of the following channels:

  • Email
  • SMS
  • WhatsApp
  • A confirmation or thank-you page
  • A learning platform
  • Another communication channel specified by Ommni Prime

The exact delivery method and access process may vary depending on the specific masterclass or campaign.

Customers are responsible for providing accurate contact information at the time of registration.

3. Delivery Timeline for Digital Access

Where access is provided immediately, customers may receive access instructions shortly after successful payment confirmation.

In certain cases, access details, session links, schedules, login information, or other materials may be sent at a later time before the scheduled masterclass, program, or service begins.

Delivery timelines may vary depending on:

  • Payment confirmation
  • The nature of the product or program
  • Scheduled event dates
  • Technical processing requirements
  • Verification requirements
  • Communication platform availability

If you have completed a purchase but have not received the expected information within a reasonable period, please contact us at care@ommniprime.com.

4. Live Masterclasses and Events

For live masterclasses, webinars, workshops, or other scheduled events, customers may receive:

  • Event date and time
  • Joining instructions
  • Platform access details
  • Reminder communications
  • Any additional information necessary for participation

Ommni Prime may communicate these details through email, WhatsApp, SMS, or other appropriate channels.

Customers are responsible for checking the contact channels provided during registration.

5. Recordings and Digital Materials

Access to recordings, presentations, templates, worksheets, or other digital materials will only be provided where such access is specifically included in the relevant offer.

The availability period for recordings or other digital content may vary.

Unless expressly stated otherwise, purchasing a masterclass, mentorship program, or other digital offering does not guarantee lifetime access to recordings, materials, communities, or other resources.

Ommni Prime may specify the applicable access period at the time of purchase or during the program.

6. Live Mentorship Program Delivery

For live mentorship programs, including the 4-week mentorship offering or other mentorship services, delivery may include scheduled live sessions, group sessions, Q&A sessions, educational resources, communication support, or other components described in the relevant offer.

After successful enrollment, participants may receive onboarding information containing relevant details regarding:

  • Program start date
  • Session schedule
  • Access instructions
  • Communication channels
  • Program structure
  • Any applicable preparation requirements

The exact format and delivery method may vary based on the specific mentorship program.

7. Done-for-You and Implementation Services

Done-for-you, consulting, implementation, or customized services may require an onboarding process before work begins.

The delivery timeline for such services may depend on factors including:

  • The agreed scope of work
  • Availability of required information and assets
  • Client approvals
  • Project complexity
  • Third-party platforms or service providers
  • Technical requirements
  • Changes requested during the project

Specific timelines, milestones, and deliverables may be communicated through a proposal, service agreement, onboarding document, or other written communication.

Ommni Prime will make reasonable efforts to deliver services in accordance with the agreed scope and timeline. However, delivery timelines may change where circumstances reasonably require adjustments.

8. Client Responsibilities

To ensure timely delivery of products and services, customers and clients may be required to:

  • Provide accurate contact information
  • Check their email, WhatsApp, or other relevant communication channels
  • Provide requested information, documents, or assets on time
  • Attend scheduled sessions
  • Provide feedback or approvals when required
  • Maintain suitable internet access and compatible devices

Ommni Prime will not be responsible for delays caused by inaccurate contact information, failure to check communications, delayed approvals, missing assets, lack of participation, or other circumstances outside our reasonable control.

9. Technical Issues

While we make reasonable efforts to ensure smooth delivery and access, technical issues may occasionally occur due to:

  • Internet connectivity
  • Email delivery problems
  • Spam or promotional email filtering
  • Third-party platform outages
  • Device compatibility issues
  • Payment processing delays
  • Communication platform restrictions

If you experience a genuine technical issue relating to access to a purchased product or service, please contact us at:

care@ommniprime.com

We will make reasonable efforts to investigate and assist with the issue.

10. Schedule or Delivery Changes

Ommni Prime may reasonably modify the schedule, delivery method, platform, format, trainer, mentor, or structure of a masterclass, mentorship program, or service when necessary for operational, technical, educational, or business reasons.

Where a significant schedule change occurs, we will make reasonable efforts to communicate relevant information to affected customers or participants.

11. No Physical Shipping

Unless explicitly stated otherwise for a specific product or offer, Ommni Prime does not sell or ship physical goods.

Therefore, physical shipping timelines, courier services, tracking information, and delivery addresses generally do not apply to our digital products and services.

12. Failed or Incomplete Delivery

If you believe that you have successfully completed a purchase but have not received the relevant access, communication, or service information, please contact our support team with:

  • Your full name
  • The email address or phone number used during purchase
  • The product or service purchased
  • The approximate date and time of purchase
  • Relevant transaction details
  • A description of the issue

You can contact us at:

care@ommniprime.com

We will review the issue and make reasonable efforts to provide appropriate assistance.

13. Relationship With Refund & Cancellation Policy

Questions relating to refunds, cancellations, or payment disputes are governed by our Refund & Cancellation Policy and any separate written agreement applicable to a specific service.

The fact that a product or service is delivered digitally or through live sessions may affect refund eligibility, as described in the applicable refund policy.

14. Changes to This Policy

Ommni Prime may update or modify this Digital Delivery & Service Delivery Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

The version of the policy applicable to a purchase will generally be the version in effect at the time of purchase, subject to applicable law and any separate written agreement.

15. Contact Us

If you have any questions regarding product delivery, service delivery, access, or technical issues, please contact us:

Business Name: Ommni Prime
Website: ommniprime.com
Email: care@ommniprime.com
Phone: 8716084819
Jurisdiction: Delhi, India

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